Old - Customer Care

We want to be sure that shopping with Gilden Tree is fun, easy and that when you have questions, you know where to find answers. Below is a list of commonly requested information, but if you still can’t find what you’re looking for, please contact us.

Please check the information provided in the links below for quick answers to common questions. If you still need help, just let us know via email at customerservice@gildentree.com, or call us toll-free at 888-445-3368. We'd be happy to help.

Frequently Asked Questions

Gift Wrap

Shipping & Returns

How Can I Pay for My Order?

Our Privacy Policy

Contact Us

Canadian Orders

Gilden Tree Customers Share Amazing Testimonials